Is the waiting room stressing your patients and their families?
What if there’s an easy, cost-effective solution for transforming your wait area into a relaxing, restorative environment?
When I was diagnosed with stage IV cancer in 2013, my caregiving wife and I embarked on an oncological odyssey to dozens of medical facilities, doctor’s offices and hospitals. These appointments included stress-inducing scans, biopsies, consultations, radiation treatments, chemo infusions, follow-ups and surgeries. We spent a lot of time sitting in waiting rooms.
It was all too common to hear the TV emanating intense, dramatic bulletins with banners flashing, “News Alert!” Or, we’d hear chatty talk shows and rowdy game shows with strident voices, buzzers, canned laughter and applause. Unless the staff turned down the volume or changed the channel, there was no relief from the intrusive programs. In one major hospital, an oncologist admitted he had no control over the intense shows on the waiting room TV because the staff behind the counter controlled the programs, tuning to the channels they wanted to watch.